Privacy Policy

We place a strong emphasis on safeguarding your privacy, and this privacy declaration elucidates how LightWork (collectively referred to as "we," "us," or "our") collects, utilizes, shares, and processes your data.

Collection and Utilization of Personal Information

Personal information encompasses data that can be used to directly or indirectly identify you. It also encompasses anonymous data that can be linked to information for potential identification. Personal information does not include data that has been irrevocably anonymized or aggregated to the point where it can no longer identify you, whether on its own or in conjunction with other information.

Enhancing Safety and Security

We adhere to the principles of legality, legitimacy, transparency, and the minimal necessary data processing. We employ technical and administrative measures to safeguard data security. Personal data is utilized to verify accounts and user activities, as well as to enhance safety and security by monitoring and investigating potential fraudulent or unlawful activities, as well as violations of our terms and policies. This processing is founded on our legitimate interest in ensuring the safety of our products and services.

Below, we outline the types of personal data we may collect and how we might use it:

Types of Personal Data Collected

Information You Provide: We collect the personal information you furnish when using our products and services or when engaging with us in various ways, such as creating an account, reaching out to us, participating in online surveys, or utilizing our online help or chat tool. In the event of a purchase, we collect personal data related to the transaction, including payment data like credit or debit card details, account and authentication information, and billing, shipping, and contact information.

Data About the Use of Our Services and Products: When you visit our websites, we may gather data regarding the device you're using, its unique identifier, the device's IP address, operating system, the internet browser type, usage information, diagnostic information, and location data from or about the devices where our products or services are accessed or installed. When feasible, our services may employ technologies such as GPS, IP addresses, and more to approximate device location, which helps us enhance our products and services.

    Utilization of Your Personal Data

    In general, we utilize personal data to provide, enhance, and develop our products and services, communicate with you, deliver targeted advertisements and services, and protect both us and our customers.

    Providing, Improving, and Developing Our Products and Services: We utilize personal data to improve, develop, and provide our products, services, and advertising. This includes data analysis, research, and audits. This processing aligns with our legitimate interest in providing products and services and ensuring business continuity. In cases like contest participation, we may use provided personal data for program administration. These activities might have specific rules that outline data use, so it's advisable to read these rules before participating.

    Communication with You: Subject to your prior express consent, we might use personal data to send you marketing communications related to our products and services, communicate about your account or transactions, and update you on our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests when you reach out to us. Subject to your prior express consent, we may share your personal data with third-party partners who may send marketing communications about their products and services. You have the option to withdraw your consent by contacting us.

      Definition of "Cookies"

      Cookies are small pieces of text utilized to store information on web browsers. They are commonly used to store and retrieve identifiers and other information on computers, phones, and other devices. Additionally, we employ other technologies, such as data stored on your web browser or device, device-associated identifiers, and other software, for similar purposes. In this Cookie Statement, all these technologies are referred to as "cookies."

      Use of Cookies

      Cookies are used to provide, safeguard, and enhance our products and services, including personalizing content, delivering and measuring advertisements, understanding user behavior, and ensuring a secure experience. It's worth noting that the specific cookies we use can vary based on the websites and services you access.

      Disclosure of Personal Data

      We share certain personal data with strategic partners who collaborate with us in providing our products and services or assisting with customer outreach. This data sharing is intended to enhance our products, services, and advertising, and it will not be shared with third parties for their independent marketing without your prior express consent.

      Data Disclosure, Transfer, and Processing

      1. Fulfillment of Legal Obligations: Due to the mandatory laws in the European Economic Area or your country of residence, certain legal actions exist, and specific legal obligations must be met. When processing personal data of EEA residents, our processing is legitimized as follows: If your consent is required for personal data processing, it is justified under Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").
      2. For the Rational Application of This Article: We may share personal data with all our affiliated companies. In cases such as mergers, reorganizations, acquisitions, joint ventures, assignments, spin-offs, transfers, sales, or disposals of our business, including in connection with bankruptcy or similar proceedings, we may transfer all or some of your personal data to the relevant third party. We may also disclose personal data if we have a legitimate belief that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or safeguard our operations and users.
      3. Legal Compliance and Security, or Protection of Other Rights: It may be required by law, legal processes, litigation, or requests from public and governmental authorities, whether within or outside your country of residence, for us to disclose personal data. We may also disclose personal data if we determine that it is necessary or appropriate for national security, law enforcement, or other matters of public significance.

        Your Rights

        We take reasonable steps to ensure the accuracy, completeness, and currency of your personal data. You have the right to access, correct, or delete the personal data we collect. You are also entitled to restrict or object to the further processing of your personal data at any time. Furthermore, you have the right to receive your personal data in a structured and standard format. If you have concerns about the processing of your personal data, you can lodge a complaint with the relevant data protection authority. To protect your privacy and data security, we may request information from you to confirm your identity and access rights, and to locate and provide the personal data we hold. In certain situations, applicable laws or regulatory requirements may allow or necessitate us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights, and we will respond within a reasonable timeframe, typically within 30 days.

        Third-Party Websites and Services

        When customers access a third-party website with a connection to us, we disclaim any obligation or responsibility for their privacy policy, which is governed by the third party. Our websites, products, and services may include links to or access to third-party websites, products, and services. We do not control or manage the privacy practices of these third parties, nor are we responsible for the content and information in their products and services. This Privacy Statement solely pertains to data collected by us through our products and services. It is advisable to review the privacy policies of third parties before using their websites, products, or services.

        Data Security, Integrity, and Retention

        We employ reasonable technical, administrative, and physical security measures to protect your data from unauthorized access and ensure proper use. Your personal data is retained as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless longer retention is mandated by law.

        Changes to this Privacy Statement

        We may occasionally update this Privacy Statement to stay current with new technologies, industry standards, and regulatory demands, among other factors. Your continued use of our products and services after the effective date of the revised Privacy Statement signifies your acceptance of the updated terms. If you disagree with the revised Privacy Statement, please refrain from using our products or services and reach out to close any accounts you may have created.

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